All sales are FINAL, including on sale or discounted items. Exchanges ONLY are welcome within (10) days of receipt, no refunds on merchandise, even exchange only. Buyer is responsible for all shipping costs for the shipping service of your choice for exchanged item(s). All merchandise must be unworn, unwashed, and its original packaging to receive credit. A 10% restock fee applies to all return-for-exchange, plus the cost of shipping. The customer is required to contact for a return-for exchange authorization-approval via email at scrubsruspa@gmail.com PRIOR to returning merchandise. ALL UNAUTHORIZED RETURNS WILL BE RETURNED TO THE CUSTOMER. Upon approval of a returns for exchange, you will receive a return invoice via email with instructions on how to return your merchandise. It is the customers responsibility to protect the return-for exchange item(s) with insurance and to retain tracking number for your records. All exchange credits will be issued within (10) business days once the merchandise has received, inspected, and approved. Customer will receive an email regarding approval. All returns for exchange are to be sent to: Scrubs R’ Us 1657 The Fairway #1086 Jenkintown, PA 19046